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Adverse event (ae) assessor: ae assessor spoke with the patient for further investigation of the case.The patient indicates rarely she has low blood glucose (bg) (maybe 3 times per year).Using v-go 40 bg is usually in the 100s mg/dl level, a1c was 6.9 or 7.3% (she can't remember) and she takes 5 clicks per meal.Her continuous glucose monitor (cgm) is set to alarm when bg is less than 70mg/dl and greater than 250mg/dl.On (b)(6) 2025 she had 2 low bg with symptoms of shakiness.At 7:15am she took 32 units of toujeo insulin and put on her vgo 40 containing humalog.At 8:12am her bg decreased to 44 mg/dl according to the cgm (48 mg/dl according to the glucometer).She was shaking.She consumed oral carbohydrates which resolved the shakiness.Her bg improved to 167 mg/dl at 8:47mg/dl.She swam 16 laps in the afternoon, her bg decreased to 81mg/dl, and she felt shaky at 4:15pm.She consumed oral carbohydrates, and the shakiness resolved.When she next checked on her bg it was after dinner at 7:30pm and it was 173mg/dl.She contacted her healthcare provider (hcp) who reduced the toujeo by 4 units from 32 to 28 units.It is possible the events, hypoglycemia twice on (b)(6) 2025, occurred while using v-go, but the events likely could be explained by the patient needing less insulin as evidenced by her hcp reducing the units of toujeo insulin.Other possible contributing factors include increased physical activity and fewer carbohydrates in her diet.The hypoglycemic event of 44 mg/dl (or 48mg/dl) with the symptom of shakiness is a serious adverse event.Device evaluation: the device was received and evaluated for the complaint regarding the unknown device issue with temporal hypoglycemia.The device exhibited no anomalies that could contribute to the reported event.The device functions were tested and passed with no issues observed.The complaint about the device could not be confirmed.
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