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This follow-up report is being submitted to relay additional and corrected information.The following sections were updated: b4, b5, g3, g6, h2, h3, h6, h10, h11.The following section was corrected: h4.Complaint can be confirmed through the returned product analysis.The reported issue is confirmed: the spring is broken/fractured, and not all pieces were returned.A visual inspection was performed; the item shows signs of prior use (scratches and dings).The device history record was reviewed and no discrepancies relevant to the reported event were found.Review of the complaint history identified additional similar complaints for the reported item and no additional similar complaints for the reported part and lot combination.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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