| Model Number |
DDU-A2450 |
| Medical Device Problem Code |
Failure to Sense (1559)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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A customer reported their pads are not recognized by the aed.They reported this did not occur during patient use.
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Additional Manufacturer Narrative
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Customer support was unable to resolve the reported issue through standard troubleshooting procedures.The customer was guided through the process of replacing the pads; however, the unit continued to indicate that the pads were missing.The customer was advised to remove the unit from service and was referred to a distributor for the purchase of a replacement device.As the affected unit and its associated event logs were not returned, the root cause of the issue could not be determined.
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Search Alerts/Recalls
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