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(b)(4) date sent 7/23/2025 d4 batch #216d29.Investigation summary the product was returned for thorough evaluation, which included visual inspections and functional testing of the returned device.Visual analysis of the returned sample determined that the ntlc55 device was received with no reload present, the saddle pin broken in two sections and returned inside a plastic bag, with both bearings missing and not returned.The saddle pin was noted with several corrosion and also there are evidence that the bearings were present on the device since marks of corrosion were noted on this area.Additionally, the riveting of device was examined for visual inspection and no anomalies were noted.One possible cause for this condition may be exposure of cleaning solutions.Further analysis shows the anvil partially detached with the three posts broken: two of the distal ends and one on the proximal side.The anvil post on this area appears to be damaged as if the anvil was pulled out of the device.No functional test was performed due to the condition of returned sample.Additionally, a photo was provided and it showed a package from top view, product code ntlc55 and lot # 250d75.The event reported was confirmed by an external cause as improper handling due to the condition of returned sample.It should be noted that as part of our quality process, each device is visually inspected and functionally tested during manufacturing to ensure that the device meets the required specifications prior to shipment.Please reference the instruction for use for more information.As part of ethicon endo surgery¿s quality process, all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch number 216d29, and no non-conformances were identified.The lot#250d75 history records were reviewed and certified by external manufacturing that the manufacturing criteria were met prior to the release of the equipment.The certificate records are accessible through external manufacturing.Additional information was requested, and the following was obtained: 1.Could you please clarify if there were any patient consequences? - no 2.Could you please clarify if there was any change in the post-operative care of the patient as a result of the event? - no.
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