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Complaint conclusion: as reported, the product packaging of the 5f 100cm 5 side-hole (sh) pigtailed tempo diagnostic catheter was damaged, affecting sterility.The procedure was completed by changing to a new product.There was no reported patient injury.The reported packaging damage occurred on the inner product pouch, which was found compromised.The damage was identified after the product had been received and stored in a cabinet in the lab, prior to use.The product itself was not damaged.The device was stored and prepped according to the instructions for use.A sterile unit of cath tempo 5f pig 100cm 5sh was received properly sealed within its manufacturing pouch.Sterility was not compromised.The device arrived folded within the plastic bag, and kinks were present that matched the folds.Visual and tactile inspection, including the circled area, revealed no damage that would compromise the sterile condition of the packaging.Dimensional analysis of the seal width was conducted and results were within specification.A pull test was not performed since fixtures were unavailable and the complaint did not concern the seal.Inspection of the pouch surface with a vision system showed no damage.Overall, the product evaluation did not indicate a design or manufacturing issue.The reported malfunctions ¿packaging/pouch/box-compromised sterility¿ and ¿packaging/pouch/box-damaged¿ were not seen during evaluation.The exact cause of the event cannot be found; however, storage or handling may be a contributing factor.Information for safety is provided in the product¿s labeling with the intent of making the user aware of the risks.According to the instructions for use (ifu), although not intended as a mitigation of risk, ¿do not use if package is open or damaged.¿ and ¿store in a cool, dark, dry place.¿ based on the available information and product analysis, there is no evidence to suggest the event is related to the device design or manufacturing process.Therefore, no preventative or corrective actions will be taken at this time.
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