| Catalog Number |
CON-HL-390 |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/02/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional information becomes available.The device has not been returned to the manufacturer.
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Event or Problem Description
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The device had overtempt.The event occurred during self testing.
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Additional Manufacturer Narrative
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D9: device received on 7/30/2025.H3: the device was received for evaluation.Service history review identified there was no indication that the complaint was related to a service of the device within the review period.Visual and functional tests were performed, which found that the heater was damaged.The heater was replaced to fix the issue.
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Search Alerts/Recalls
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