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The customer reported bleeding from the stoma that pooled in the pouch and turned the urine red.He mentioned that the nurse had cut the pouch to the last line, and upon application, it felt sharp, although no exposed plastic was seen.There was no visible laceration on the stoma, and the bleeding had resolved.The customer did not recall any trauma or incident that could have caused the bleeding.No photo was available.The incident did not require hospitalization or prescription medication, and the patient continued using the product.The event resulted in bleeding but no tissue damage or skin irritation.The patient has a urostomy, and no lab results or current medications were provided.
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Based on the available information, this event is deemed to be a reportable malfunction.No photograph had been received for this complaint.A batch record review indicated no discrepancies.Batch record review was conducted resulting in following: urostomy bags in question were manufactured under reference code 423727 / system application product (sap) material identification (id) 1737686, product estbody uro scsftcvx07v3 10-25mm 1x10int and manufacturing lot #4l00550.Order (b)(4) was produced in november 2024 on center c5.2 on machine a222, with lot amount (b)(4) pieces (pcs).The affected quantity is (b)(4) piece (pc).The production process, in-process control, testing result, and packaging of products was run according to the process instruction (pi) for esteembody urostomy pouches and recorded in br41-027 ver.4.0.The client described bleeding from stoma.The customer states that the nurse was cutting the last line on the pouch.It was suggested trial of larger cutting surface and encouraged him to use his finger to smooth out the barrier prior to application.During production of this lot 4l00550 were used right component, they were used baseplates 1737398 - convex baseplate flex v3 ctf 10-25 mm, lots 4j01118 and 4k06496.They were produced during september and october 2024 on machine k54.Baseplates were produced according to process instruction (pi).Baseplates were checked using: 1.Tm-017 - visual control of baseplates.2.Tm-732 - visual and manual control of apet film releasing.Review of the device history record (dhr) showed that all relevant tests required during the manufacturing process and final product release had been fulfilled and met the requirements.The process parameters were adjusted within the validated window.No nonconformance has been registered during the manufacturing process of the affected lot and of the mentioned issue.No other similar complaint was registered on affected lot and malfunction ¿skin barrier in contact with skin is too rough or sharp, sharp edges at stoma may occur.¿ this issue will be monitored through the post market product monitoring review process, standard operating procedure (sop).To date no additional information has been received.Should additional information become available, a follow-up report will be submitted.Fda registration number: reporting site: 1049092, manufacturing site: 3005778470.
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