| Model Number |
FPRCH6000Z |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/01/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported the system's touchscreen malfunctioned and the procedure was cancelled due to this event.During a cryoablation procedure, the touchscreen of the visual ice zero cost system malfunctioned.The procedure was cancelled/rescheduled due to this event.
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Additional Manufacturer Narrative
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Investigation summary: the device was not returned to boston scientific for analysis.A work order for field repair was opened as a result of this event.The field service evaluation confirmed that the screen was unresponsive.The screen was re-interfaced and calibrated, and functionality was returned to normal.
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Event or Problem Description
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It was reported the system's touchscreen malfunctioned and the procedure was cancelled due to this event.During a cryoablation procedure, the touchscreen of the visual ice zero cost system malfunctioned.Sedation at the time of the malfunction is unknown.The procedure was cancelled/reschedule due to this event.
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Search Alerts/Recalls
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