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H11: as the lot number for the device was provided, a review of the device history records is currently being performed.The device has not been returned to the manufacturer for evaluation.However, a photo was provided for review.The investigation of the reported event is currently underway.Section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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On (b)(6) 2025, a patient underwent a computed tomography guide lung biopsy procedure via soft density tissue using the trueguide device.Prior the procedure, the packaging and goods are not matching.The procedure was completed using another device.There was no patient contact.
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H11: manufacturing review: a manufacturing review was not required as this is the only complaint reported to date for this product and lot.Investigation summary: the physical device was not returned for evaluation.One electronic photo was provided and reviewed.The photo shows a truguide needle placed on a product's labelling information which match with the tw details.Based on the photo review, the reported event cannot be confirmed.Therefore, the investigation is inconclusive for the reported failure as no objective evidence was provided for review.A definitive root cause for the reported device markings / labelling problem issue could not be determined based upon the provided information.Labeling review: labeling review is required for this record as the reported event is a labeling issue.By comparing the received label sticker from the manufacturer site against document it was noted that everything mentioned in the product label sticker such as pk number, country origin, gauge size & needle length, lot number characters, use by date format, gtin number, sequential number format was verified, and it matched with the document.By comparing the received pouch from the manufacturer site against document "(b)(4)" (rev.3), it was noted that the catalogue number, pk number, gauge size & needle length, lot number characters, use by date format, gtin number which was mentioned in the pouch was verified and it matched with the document.G3, h6 (method).Section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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On (b)(6) 2025, a patient underwent a computed tomography guide lung biopsy procedure via soft density tissue using the trueguide device.Prior the procedure, the packaging and goods are not matching.The procedure was completed using another device.There was no patient contact.
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