| Catalog Number |
06656021190 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/07/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter received a questionable elecsys estradiol iii assay result from patient sample tested on the cobas e 411 analyzer (disk system).On (b)(6) 2025, the initial result was >3000 pg/ml with a data flag.On (b)(6) 2025, the repeat result was 19.48 pg/ml.On (b))(6) 2025, the repeat result was 24.90 pg/ml.The patient questioned the initial result, prompting the rerun.
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Additional Manufacturer Narrative
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The cobas e 411 analyzer (disk system) has a serial number of (b)(6).The investigation included a review of the calibration, qc data, and alarm trace: the calibration results were within the specified ranges.The provided qc level 1 results were within the specified ranges.The investigation is ongoing.
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Additional Manufacturer Narrative
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A general reagent problem was not present because the qc before the event was within the specified range and isolated non-reproducible results do not represent a general malfunction of the assay.The investigation did not identify a product problem based on the information provided.The cause of the event could not be determined.
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Search Alerts/Recalls
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