| Catalog Number |
11820524160 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/09/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter received questionable elecsys anti-hbs results from two patient samples tested on the cobas e 602 module.One example of discrepant results was provided: the initial result was 9.58 iu/l (indeterminate).The first repeat result was 3.50 iu/ml with a data flag (negative).The second repeat result was 32.29 with a data flag iu/ml (positive).The initial result was not reported outside the laboratory, as patient samples with "indeterminate" initial results are rerun twice.The result was reported as "negative".
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Additional Manufacturer Narrative
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The cobas e 602 module serial number is (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation included a review of the data set provided by the customer: the calibration results were within the specified ranges.The qc results were within the specified ranges.There was no indication of a performance issue with the reagent.The alarm trace contained sample quality-related alarms.The field service engineer (fse) inspected the module and did not find a cause for the event.He verified the module's performance with mechanical checks.A general reagent problem was not detected because the qcs before the event were within the specified ranges, and isolated non-reproducible results do not represent a general malfunction of the assay.The cause of the event could not be determined based on the provided information.The investigation did not identify a product problem.
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Search Alerts/Recalls
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