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The laryngoscope holder model göttingen article no.8575ka was not returned for investigation.Investigation on an earlier, comparable complaint revealed the following: chip formation at the thread could be seen, which confirmed the failure description of the complaint by the customer.Further tests showed that the gear wheel rubs against the worm, resulting in pitting.The detailed analysis confirmed that the complaint was due to a an internal corrective- and preventive action was initiated for improvement.The instruction for use 96056371df v2.0-10/2017 contains the following warnings on page 3: warning: risk of injury to the patient/user: damaged or incomplete instruments/accessories may cause malfunctions.Always check instruments/ accessories before and after use to ensure that nothing is missing/damaged.Replace incomplete/ damaged instruments/accessories and do not continue to use them.Before every use, check that all the instruments required for the operation are functioning correctly.Warning: check the instrument and accessories used in combination before every application for unintentional rough surfaces, sharp corners, burred edges, and projecting parts, which can endanger personal safety.Damaged, bent, or incomplete instruments or accessories must not be used further under any circumstances.The event is filed under internal karl storz complaint id: (b)(4).
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