MAUDE Adverse Event Report: SONOVA AG PHONAK LYRIC4 (L); HEARING AID, COMPLETELY-IN-CANAL

Model Number	0780071
Medical Device Problem Code	Adverse Event Without Identified Device or Use Problem (2993)
Health Effect - Clinical Code	Fluid Discharge (2686)
Date of Event	07/01/2025
Type of Reportable Event	Serious Injury
Event or Problem Description
The manufacturer was notified that a patient using lyric device experienced moisture in the ear canal.The hcp cleared ear and prescribed drops.
Additional Manufacturer Narrative
The manufacturer conducted an investigation.In the follow up, the hcp said that the patient is using lyric for many years.The patient was fitted with a new lyric on (b)(6).The ear canal was fine on the insertion and nothing out of the ordinary occured during this fitting.On (b)(6) the patient was reporting feedback, which is why the device was removed.There was no pain or other symptoms when the patient was seen for removal on (b)(6) the patient was reporting discomfort with the lyric device earlier in (b)(6) but this resolved by itself per office notes.Upon device removal on (b)(6) the hcp observed moisture in the ear canal, cleared the ear and prescribed ciprofloxacin drops.The patient was cleared for refit by the otologist and refit on (b)(6) 2025.The patient has not come back for an appointment so hcp assumes the patient is ok.Lyric is worn completely invisible in the ear canal.In order to achieve its intended purpose (and therefore the clinical benefit), soft foam components (seals) are used in different sizes to enable an ideal fit in an individual's ear canal.The sealing of the ear canal might lead to a moisture accumulation in the volume between device and ear drum which could lead to skin injuries.The compromised skin integrity, the moist and dark environment promotes bacterial infection, which could occasionally cause skin irritations and/or infections like otitis externa, which is a common ear condition.However, full recovery is expected.The risk of accumulation of moisture in the ear due to device's design and sealed fit in the ear as well as the risk of device movement due to improper fit leading to touching ear drum have been already considered in the accompanying risk file.The manufacturer concluded that the residual risk is acceptable.The ifu contains information about common side effects such as e.G.Ear pain, moisture and blisters, as well as information on contraindications and referral criteria.The manufacturer did not record any complaint trends for this issue on the market so far.The manufacturer will keep monitor for trends.

• Brand Name: PHONAK LYRIC4 (L)
• Common Device Name: HEARING AID, COMPLETELY-IN-CANAL
• Manufacturer (Section D): SONOVA AG; laubisruetistrasse 28; stafa, zurich 8712 ; SZ 8712
• Manufacturer Contact: aleksandra enns-bray ; laubisruetistrasse 28; stafa, zurich 8712 ; SZ 8712
• MDR Report Key: 22724320
• Report Number: 3005085999-2025-00023
• Device Sequence Number: 8344525
• Product Code: ESD
• UDI-Device Identifier: 07613389603316
• UDI-Public: 07613389603316
• Combination Product (Y/N): N
• Initial Reporter State: KS
• Initial Reporter Country: US
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Health Professional
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date (Section B): 07/31/2025

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: No
• Operator of Device: Lay User/Patient
• Device Model Number: 0780071
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: Yes
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 07/31/2025
• Initial Report FDA Received Date: 08/06/2025
• Was Device Evaluated by Manufacturer? (Y/N): No
• Date Device Manufactured: 06/02/2025
• Is the Device Labeled for Single Use? (Y/N): Yes
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Initial
• Patient Sequence Number: 1
• Outcome Attributed to Adverse Event: Other
• Patient Sex: Unknown