| Catalog Number |
08P19-25 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/21/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Section a1 patient information: patient identifier of multiple is (b)(6).No patient information was provided.An evaluation is in process.A followup report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed false elevated alinity c magnesium results.Sid (b)(6) initial 3.49 repeat 0.86 mmol/l.Sid (b)(6) initial 1.07 repeat 3.90, 1.08 mmol/l.Sid (b)(6) initial 2.84 repeat 0.82 mmol/l.Sid (b)(6) initial 3.90 repeat 0.79 mmol/l.Sid (b)(6) initial 3.90 repeat 1.03 mmol/l.No impact to patient management was reported.
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Event or Problem Description
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The customer observed false elevated alinity c magnesium results.Sid (b)(6) initial 3.49 repeat 0.86 mmol/l.Sid (b)(6) initial 1.07 repeat 3.90, 1.08 mmol/l.Sid (b)(6) initial 2.84 repeat 0.82 mmol/l.Sid (b)(6) initial 3.90 repeat 0.79 mmol/l.Sid (b)(6) initial 3.90 repeat 1.03 mmol/l.No impact to patient management was reported.
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Additional Manufacturer Narrative
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The complaint investigation of lot 73009ud00 included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The ticket search by lot indicates that the reagent lot performs as expected for this product.The ticket trending review did not identify an increase in complaint activity.Device history review did not identify any non-conformances or deviations with the complaint lot.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the alinity c magnesium reagent lot 73009ud00 was identified.
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Search Alerts/Recalls
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