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The information available does not identify the specific tissue processing run(s) which resulted in ¿leaking formaling [sic]¿ reported by the customer.Further details on the specific tissue processing run(s) from which the customer reported resulted in ¿leaking formaling [sic]¿ were not provided to the manufacturer.From the information available, the root cause of the ¿leaking formaling [sic]¿ reported by the customer was found to be a damaged rotary valve.The fse documented ¿found leak coming from bottles 1 and 2 at rv connection, suspects formalin has eaten [sic] into rv¿.Although the information available indicates that no patient cases were affected and no technician required medical attention or experienced lost time at work due to the exposure to formalin, the circumstances involved in this complaint have previously resulted in serious injury.No adverse impact on either the quality of processing of patient tissue samples, to any patient(s) or to any staff members has been reported to the manufacturer in association with the circumstances involved in this complaint.
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On (b)(6) 2025, the customer provided the following information: ¿leaking formaling [sic] since pm was performed.The leak is about an inch in the drip tray.Formalin bottles, connectors, and o- rings checked and they look fine.I pulled the processor out to strip and wax the floors this weekend and the drip pan was full of formalin and buffering salts.The leak is about ¾ cup every two days.At the end of the formalin¿s life, it is at the 2 basket minimum line (so, about 2.5 liters low).¿ on (b)(6) 2025, the customer reported that ¿i have had employees complain to me about the smell and their eyes watering.¿ no lost time at work i.E.Sick leave, medical treatment, or adverse consequence(s) to a staff member(s) or patient(s) has been reported to the manufacturer.On (b)(6) 2025, the assigned leica field applications specialist ¿ core histology, mid-atlantic (fas) visited the customer and documented the amount of leaked formalin was estimated to be about an inch in the tray.Investigation of the instrument found the formalin bottles, connectors, and o-rings appeared intact with no visible damage.A formalin level test was performed, and the exposure level was found to be elevated.On (b)(6) 2025, the assigned leica field service engineer (fse) visited the customer and documented a leak was found at the rotary valve connections of bottle1 and bottle 2.The fse suspected the formalin had eaten into the rotary valve.On (b)(6) 2025, the assigned leica field service engineer (fse) returned to the customer site and installed a new rotary valve and reagent lines on bottle 1 and bottle 2.A test of the instrument after the repair found no leaks present.
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