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A visual inspection, functional testing and dimensional analysis was performed on the returned device.The reported difficult to remove, material separation, hospitalization, vascular dissection, and unexpected medical intervention were not confirmed due to the operational context of the issues.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.Based on the reported information and the observations from the returned analysis, the investigation determined that the reported difficult to remove, material separation, hospitalization, vascular dissection, and unexpected medical intervention appears to be related to circumstances of the procedure.The returned guide wire is cut with 178cm returned, engaged in the oad.The distal section was not returned for analysis.The guide wire was removed distally from the driveshaft with resistance due to shipping damage.There was no other damage observed.Based on the results of the complaint investigation there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.Updated fields: b5, b7, g3, g6, h2, h3, h6 (type of investigation, investigation findings, investigation conclusions), h10, and h11 h10: oad mdr report number.
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