| Model Number |
RM-ATEC PEARL |
| Medical Device Problem Code |
Failure to Obtain Sample (2533)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/21/2025
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that during an atec procedure on (b)(6) 2025, the user observed the "retest handpiece" light flashing after taking the first few samples.It is reported that this has occurred several times and the tech has been able to complete the procedure with a different needle in the past; however, during this occurrence, the procedure could not be completed, and the patient was rescheduled.No further information is currently available.
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Additional Manufacturer Narrative
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Lot number of the device not provided by the complainant; therefore, the udi, expiration and manufacturing dates are not known.Device history record (dhr) review was unable to be conducted for the disposable device as the identification numbers were not provided by the complainant.The device involved in this event was not returned for evaluation purposes therefore visual and functional analysis of the product could not be performed.We are unable to confirm a relationship between the device and the issue reported.The information obtained during complaint investigation will be included in our global complaint trending and product surveillance will continue to monitor complaints of this type for adverse trends.If the product is received or additional information is obtained, the investigation will be reopened accordingly per standard operating procedure.
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Search Alerts/Recalls
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