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I have been advised that i need to register a product complaint for echo-bx-19 lot no.C2296146 as this was used off licence (for coil embolization of gastric varices) against the advice."as per cc form": the doctor used the clear core 19g to pass some embolisation coils into some gastric varices but this failed.1.Were any other defects (other than the complaint issue) observed on the delivery system (e.G., kinks) prior to return? (if yes, please specify what additional defect(s) were observed and where on the device this was observed) no.2.Did the patient require any additional procedures as a result of this event? n/a, yes, no 3.Any adverse effects on patient? no.
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Device evaluation: the echo-bx-19 device of c2296146 lot number involved in this complaint was not returned for evaluation.With the information provided, a document-based investigation was conducted.Manufacturing records: prior to distribution, all echo-bx-19 devices are subjected to functional checks and visual inspection to ensure device integrity.A review of the manufacturing records for echo-bx-19 of lot number c2296146 did not reveal any discrepancies that could have contributed to this complaint issue.Review historical data: n/a.Instructions for use and/label the ¿indications for use¿ section of the instructions for use (ifu0136) which accompanies this device instructs the user to: ¿the device is indicated for ultrasound guided tissue sampling of submucosal and extramural lesions, mediastinal masses, lymph nodes, and intraperitoneal masses within or adjacent to the gastrointestinal tract, which is used for subsequent pathological examination to aid in disease diagnosis and patient management.¿ there is evidence to suggest that the customer did not follow the instructions for use.From the information provided it is known that the device was used for coil embolization of gastric varices.Image review: an image was not returned for evaluation.Root cause analysis: definitive root cause was established.The user has not complied with the requirements of the ifu with respect to the intended use, indications for use of the device.From the information provided it is known that the device was used for coil embolization of gastric varices.As previously noted, the device is indicated for ultrasound guided tissue sampling of submucosal and extramural lesions, mediastinal masses, lymph nodes, and intraperitoneal masses within or adjacent to the gastrointestinal tract, which is used for subsequent pathological examination to aid in disease diagnosis and patient management.Abnormal use complaints are considered to be beyond any further reasonable means of interface ¿ related risk control by the manufacturer.It is unknown how the device will function outside of its intended use.Trending will monitor if any future investigation is required.Confirmation of complaint: complaint is confirmed based on customer and/or rep testimony.Corrective action/correction: complaints of this nature will continue to be monitored for similar events.Summary of investigation: according to the customer: ¿the doctor used the clear core 19g to pass some embolisation coils into some gastric varices but this failed.¿ confirmed quantity, 01 device was confirmed used.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Investigation findings conclude that definitive root cause was established.The user has not complied with the requirements of the ifu with respect to the intended use, indications for use of the device.Complaints of this nature will continue to be monitored for similar events.Complaint is confirmed based on customer and/or rep testimony.
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