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Visual inspection was performed on the returned device.The reported balloon rupture and separation were confirmed.The reported difficulty removing the device could not be replicated in a testing environment as it was based on operational context.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a review of the complaint history identified no other similar complaints from this lot.Based on the reported information and the observations from the returned analysis, a definitive cause for the reported balloon rupture could not be determined; however, the reported difficulty removing the device and separation appear to be related to operational context.Possible factors that could contribute to balloon material ruptures include, but are not limited to, balloon damage during processing of the balloon material, inflation technique, interactions with other devices or patient anatomy.In addition, it is likely that the ruptured balloon material became stuck on the patient¿s anatomy, resulting in the reported difficulty removing the device and subsequently the balloon ultimately separated.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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