| Model Number |
470190-03 |
| Medical Device Problem Codes |
Detachment of Device or Device Component (2907); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/16/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The instrument involved in this complaint has not been received and/or tested by failure analysis as of the date of this report.If the product is received and evaluated, a supplemental mdr will be submitted.
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Event or Problem Description
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It was reported that the customer experienced an issue with an intuitive product.The customer reported event has no report of patient injury.Isi followed up with the initial reporter and obtained the following additional information: customer alleged that a cable was broken and one side of the instrument was loose.There was no fragment falling to the patient but cusomer says that there was a missing part.
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Additional Manufacturer Narrative
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Intuitive surgical, inc.(isi) did receive a da vinci product to perform failure analysis and the reported missing part of the instrument was confirmed.The cobra grasper instrument was analyzed and found to have a broken grip that is completely detached from its base.The broken piece was not returned with the instrument.Components adjacent to this broken grip did not show damage.The probable root cause is attributed to damage during use, which may result from applying excess force on the instrument shafts and/or tips during handling, insertion, usage (overloading), or removal.Correction: based on additional information, it has been determined that the instrument involved with this complaint does not meet the criteria for field action# isifa2024-09-c, as previously listed in section h9.
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Event or Problem Description
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Refer to h11 for follow-up information.
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Search Alerts/Recalls
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