| Catalog Number |
D001001 |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/24/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.Each event reported to bd is evaluated and investigated in accordance with our complaint investigation procedures.The investigation process includes, but is not limited to, evaluation of the event details provided by the complaint facility, a review of complaint history, manufacturing records and risk document where applicable, and an evaluation of the subject device when available to identify potential contributing factors.The device has not been returned to the manufacturer for evaluation.
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Event or Problem Description
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It was reported that the drill displays all four lights when plugged into charger but nothing happens when they use the drill.Verified they have tried using the drill with it plugged in and with it disconnected from the charger.No other information provided, at this time.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device was returned to the service facility for evaluation.During evaluation, the reported issue of customer's drill displays all four lights when plugged into charger but nothing happens when they use the drill.Verified they have tried using the drill with it plugged in and with it disconnected from the charger was confirmed.The reported issue is confirmed.The io drill shows 4 green led lights when connected to a charger but does not function when the trigger is pressed.This is due to an internal failure within the drill.
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Search Alerts/Recalls
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