| Catalog Number |
11776193122 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/23/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys ca 19-9 results for 1 patient sample on a cobas e 602 module.The initial ca 19-9 result from a 1:10 diluted sample was 12.12 u/ml.The customer questioned the low result as it did not match the patient's clinical picture and repeated the sample.The repeat result from a 1:10 diluted sample was 9502 u/ml.The repeat result was deemed correct.No questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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Calibration was last performed on 17-may-2025.The qc recovery data provided was acceptable.The alarm trace did not contain a conspicuous event.Based on the calibration and qc data, a general reagent issue could be excluded.The investigation did not identify a product problem.The cause of the event was found to be consistent with reagent pack handling issues.
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Search Alerts/Recalls
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