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The device was not returned for analysis.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.Based on the information provided, a definitive cause for the reported issue could not be determined.Factors that may contribute to the failure to deploy the clip include, but are not limited to incorrect positioning of the device, or user pulls back on device during clip deployment.The treatment appears to be related to the circumstances of the procedure.Based on the results of the complaint investigation, there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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It was reported this was an arteriotomy closure of a right common femoral artery using a starclose device after an interventional procedure with a 6f sheath.Reportedly, after performing all four steps without issues, the clip did not detach from the device.Manual compression was used to achieve hemostasis.There was no adverse patient sequela and no reported clinically significant delay in the procedure or therapy.No additional information was provided.
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