| Catalog Number |
08791732190 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/20/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable elecsys total psa and elecsys free psa results for 1 patient sample on a cobas e 402 analytical unit.The elecsys total psa and elecsys free psa initial results were both marked by "samp.C" alarms.The sample was repeated.The elecsys free psa result was 0.922 ng/ml.The elecsys total psa result was 0.497 ng/ml.The technician observed red dots in the serum sample.On (b)(6) 2025, an aliquot of the sample was recentrifuged and tested.The elecsys free psa result was 0.187 ng/ml.The elecsys total psa result was 0.482 ng/ml.This medwatch will apply to the elecsys total psa assay.Please refer to the medwatch with a1.Patient identifier (b)(6) for information related to the elecsys free psa assay.
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The sample was requested for investigation.The investigation is ongoing.
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Additional Manufacturer Narrative
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The calibration data for elecsys free psa shows 1 signal was out of range.The calibration data for elecsys total psa were acceptable.The qc was acceptable.A general reagent issue was excluded.The sample was not returned for investigation.The alarm trace showed a "sample clot detection" alarm, indicating a sample clot or insufficient sample volume was detected.The investigation determined the issue was due to a pre-analytical handling issue.
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Search Alerts/Recalls
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