| Model Number |
2699 |
| Medical Device Problem Code |
Loose or Intermittent Connection (1371)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/16/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The product involved in the report has not been returned for evaluation.A review of the device history record is in-progress.All information reasonably known as of 15 aug 2025 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by sun med holdings llc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to sun med holdings llc.Sun med holdings llc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the sun med holdings complaint database and identified as (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an sun med holdings llc.Product is defective or caused serious injury.
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Event or Problem Description
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Long term care reported, the connecting tubing would not stay on the oxygen (o2) tank regulator and it popped off.Later in med surgery (ms)/critical care (ccu) nurse said they had trouble with it popping off the o2 flowmeters and that when hooking a cannula and connecting the tubing together it wouldn't stay connected properly.The medical staff used a different o2 regulator that had a slightly different shape that held the connecting tubing on tightly.Ms/ccu had to use a combination of things to make it work.There was no reported injury.
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Event or Problem Description
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Long term care reported, the connecting tubing would not stay on the oxygen (o2) tank regulator and it popped off.Later in med surgery (ms)/critical care (ccu) nurse said they had trouble with it popping off the o2 flowmeters and that when hooking a cannula and connecting the tubing together it wouldn't stay connected properly.The medical staff used a different o2 regulator that had a slightly different shape that held the connecting tubing on tightly.Ms/ccu had to use a combination of things to make it work.There was no reported injury.
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Additional Manufacturer Narrative
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Correction: d3 (address); h6-health effect: 4642.Additional information-investigation completion: d4; h2; h6.The actual complaint product was not returned for evaluation; additionally, no photographic/videographic evidence was provided by the reporter.In the absence of a photo or video, the complaint could not confirmed; without a sample to perform functional evaluation, a root cause could not be determined.The device history record for lot 540782 was reviewed and the product was produced according to product specifications.All information reasonably known as of 21 nov 2025 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by sun med holdings llc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to sun med holdings llc.Sun med holdings llc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the sun med holdings complaint database and identified as (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an sun med holdings llc.Product is defective or caused serious injury.
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Search Alerts/Recalls
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