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Report claims as the end-user was out-of-doors in a metropolitan setting, the m5 power wheelchair suddenly lost power and they were unable to restart the device.Reports indicate it was a hot day, and the end-user was stuck out in the heat for approximately 2 hours.The end-user professed having suffered heat stroke but did not indicate seeking medical intervention.The end-user stated regardless of the amount they used the device, the battery indicator on the joystick display remained at 100% and they did not know the accurate level of charge.Inspection of the device did confirm the battery level indicator staying at 100%, but in review of the devices electronic history, the battery levels never dropped below 50% capacity.Permobil is continuing to investigate the possible cause for the reported loss of power, and if any new information is received, a follow-up report will be submitted.The dhr was reviewed, and the device was found to have met specification prior to distribution.
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