| Model Number |
HCG+BETA |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/26/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas pure e 402 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys hcg+ss results from the cobas pure e 402 analytical unit.The initial result was 0.2 miu/ml.The repeat results were 32.6 miu/ml and 32.6 miu/ml.
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Additional Manufacturer Narrative
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The calibration and qc results were within the specified ranges.There was no indication of a performance issue with the reagent.The alarm trace did not indicate any issues.Due to the limited information provided, the investigation was unable to determine a specific root cause.It was noted that the customer was using 12x75 mm sample tubes.Tubes with a diameter <13mm are not specified for use on cobas e 402.A general reagent or analyzer problem was not present because the qc before the event was within ranges.There was no product problem identified.
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Search Alerts/Recalls
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