| Model Number |
G57442 |
| Medical Device Problem Codes |
Failure to Advance (2524); Activation, Positioning or Separation Problem (2906)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/22/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation is still pending, a follow up mdr will be submitted to include the investigation conclusions.
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Event or Problem Description
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As initially reported to customer relations: a patient of undisclosed gender and age underwent an unspecified procedure in which the zilver vena venous self-expanding stent, g57442, was used.The sheath used was a 7fr.The physician had difficulty with the stent wanting to unsheath.The physician was able to use a pair of hemostats to help deploy the stent and complete the procedure.Physician was able to deploy stent.The district manager asked if the tech was possibly holding the sheath which could have caused tension making it difficult to unsheath the stent.The tech stated that they didn't recall holding the sheath.
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Additional Manufacturer Narrative
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Device evaluation: the device evaluation could not be completed as the zilver vena device of c2121108 lot number and zvt7-35-120-12-100 or photographic evidence of the device was not returned for evaluation.Manufacturing records: prior to distribution all devices are subjected to a visual inspection and functional inspection to ensure device integrity.A review of the manufacturing records did not reveal any discrepancies that could have contributed to this complaint issue.Review historical data: the review of relevant manufacturing records confirms the failure mode has not previously occurred for this work order.Instructions for use and/label.The notes section of the instructions for use, ifu0091 which accompanies this device instructs the user to; "upon removal from package, inspect the product to ensure no damage has occurred¿ and ¿if excessive resistance is felt when beginning deployment, do not force deployment.Remove the delivery system without deploying the stent and replace with a new device¿.As per the complaint description ¿the physician was able to use a pair of hemostats to help deploy the stent¿.Clarification was requested from engineering to ascertain if use of a hemostats to help deploy the stent would be considered use error and this was confirmed.There is evidence to suggest that the customer did not follow the instructions for use (ifu0091).This event will be documented in the pms log.Image review: an image was not returned for evaluation.Root cause analysis: a definitive root cause could not be determined from the available information.A possible root cause can be attributed to difficult patient anatomy.It is possible that difficult patient anatomy may have caused and/or contributed to resistance during advancement and/or attempted deployment, resulting in the difficulty deploying the stent.It is also possible that if the device was bent around a tight angle in the patient¿s anatomy during attempted deployment which also may also have contributed to this occurrence.Confirmation of complaint: complaint is confirmed based on customer and/or rep testimony.Corrective action/correction: according to the initial reporter, the patient did not experience any adverse effects due to this occurrence.The physician was able to deploy stent.Complaints of this nature will continue to be monitored for similar events.
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Event or Problem Description
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A supplemental report is being submitted due to completion of the investigation on 28-sep-2025.
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Search Alerts/Recalls
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