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Additional information: h6.Due to character restrictions in block e1 event site name: (b)(6).This complaint reports that an oasis drain (p/n 3600-100, l/n unk) had drained fluid spill into the water seal chamber.The user replaced the drain and returned it for evaluation.The returned device was evaluated.It was returned with only a small amount of fluid in it, although markings on the drain indicate it had collected a lot more (at least 500 ml).The water seal chamber was filled to just under the 2cm line.The water was very light blue, appearing somewhat diluted from the original blue tint.The drain was filled at the patient nozzle until the third column was about 2/3 full, well past the highest marking on the drain.It was left to sit for some time and no change in the water level of the water seal chamber was observed.No damage could be seen inside or outside the drain.No movement of water between columns or chambers was detected other than the intended overflow when water reaches the top of a column.No water leaked out of the drain.There is only one way for fluid to pass from the collection chamber to the water seal chamber in an undamaged drain.There is an opening at the top of the third column of the collection chamber, to allow fluid to pass through in order for the drain to function.This opening is covered by a horizontal knockover nozzle, which slows the passage of liquid between the chambers in case of a knockover.It is possible for some drops to get through if the drain is handled roughly while it is very full.The most likely cause of drained fluid passing through the knockover nozzle is if the drain was knocked over.If picked up immediately, only a small amount of liquid should pass through into the water seal chamber.If the drain were allowed to lay on its side, liquid would flow through the nozzle freely.Another possibility for liquid to pass from the collection chamber into the water seal chamber is broken or faulty weld or a crack between those chambers.The returned drain was examined and no such damage was identified.The collection chamber was filled with water well past the highest indication of drained fluid and there was no sign of a leak inside or outside the drain.The user was asked if they knew of the drain being knocked over, how the drain was positioned, and how long the drain was in use.They replied that they were not aware of the drain being knocked over, the drain was on its floor stand, and it was in use for 24 hours.The drain being positioned on the floor stand and in use for 24 hours indicates that it may have been vulnerable to being knocked over, even without the knowledge of hospital staff.A dhr review could not be completed because the lot number was not provided.There is no indication that this complaint is related to manufacturing, materials, equipment, or design.The ifu provides adequate instructions for the setup and use of the device.The ifu instructs the user what to do if the drain is damaged or knocked over.A historical review of capa and ncrs was completed, which did not identify any issues directly related to this complaint.A complaint history review was completed which found a few similar complaints, all of which were attributed to a knockover of the drains.A risk review found that the risk management documents for this product adequately address the reported defect and the severity and anticipated occurrence level are appropriate.Evaluation of the returned device determined that there is no damage to the drain and no leak between chambers.A complaint history review identified several past complaints of discolored water seal fluid which were attributed to knockovers.It is known that the device was positioned on its floor stand and was in use for 24 hours.The evidence indicates that the most likely cause of this complaint is a knockover.The most likely root cause of this complaint is user error.
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