| Catalog Number |
06656021190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/30/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys estradiol iii assay results for 1 patient serum sample on a cobas e 411 analyzer.The initial estradiol result was >3000 pg/ml with flag.A 1:10 dilution was made from the sample and the result was 2211 pg/ml.The initial result was deemed correct.No questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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The qc recovery data provided was acceptable.The alarm trace did not contain a conspicuous event.The field applications specialist (fas) determined that the event was caused by assay dilution.The customer reran the undiluted patient sample and obtained a result within the analytical measuring range.The customer did not report any other issues.The investigation determined that the field applications specialist's actions resolved the issue.The investigation did not identify a product problem.
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Search Alerts/Recalls
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