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Product complaint # (b)(4).Date sent to the fda: 8/20/2025.This report is being submitted pursuant to the provisions of 21 cfr, part 803 this report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.H3 investigational summary: the product was returned to ethicon for evaluation.One folder packet with a needle suture combination outside of the open overwrap packet that pertains to product code dc588.Upon initial inspection of the returned sample, it was noted that folder packet has been removed from the overwrap.In further investigation it was observed that the folder packet had become caught in the sealing area, compromised by the integrity of the package.Also, this condition likely caused difficulted to remove the folder.Based on the information currently available, open seal was identified during the investigation of the sample received.This product issue will be addressed through the ethicon quality system.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post-market surveillance.
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