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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: CANDID CARE CO. CANDID ALIGNER SYSTEM; ALIGNER SEQUENTIAL

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CANDID CARE CO. CANDID ALIGNER SYSTEM; ALIGNER SEQUENTIAL Back to Search Results
Model Number FA-0001
Medical Device Problem Code Patient Device Interaction Problem (4001)
Health Effect - Clinical Code Hypersensitivity/Allergic reaction (1907)
Type of Reportable Event Serious Injury
Additional Manufacturer Narrative
Based on the information provided by the patient, there is no conclusive evidence that supports or opposes the fact that the aligners caused, contributed or would likely cause or contribute to the reported event.This event is being file as a mdr since the patient reported symptoms or physiological condition related to an allergic reaction.
 
Event or Problem Description
The patient initally reported the following: "the patient said she has nch which is where her body reacts to certain things.She said the provider put adhesive on her teeth and she was never told that, she said she reacts to adhesive and the day they put the bonder in is when she went to the er due to fever.Also mentioned she got canker sores where they bonded.She went to her provider after the er and they said the next option would be to pull the tooth that was bonded".The patient provided the following additional information: "significant allergic reaction to the aligners which triggered complications with patinnt's underlying medical condition, mcas (mast cell activation syndrome).Also experienced prolonged symptoms, including oral itchiness and small canker sores on her gums directly above the treated teeth, which took over a month to fully resolve.".
 
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Brand Name
CANDID ALIGNER SYSTEM
Common Device Name
ALIGNER SEQUENTIAL
Manufacturer (Section D)
CANDID CARE CO.
1200 chambers road
suite 307
columbus OH 43212
Manufacturer (Section G)
CANDID CARE CO.
1200 chambers road
suite 307
columbus OH 43212
Manufacturer Contact
jim churchill
1200 chambers road
suite 307
columbus 43212
8442956915
MDR Report Key22866413
Report Number3017264291-2025-00010
Device Sequence Number9175499
Product Code NXC
UDI-Device Identifier00850004223567
UDI-Public00850004223567
Combination Product (Y/N)N
Initial Reporter StateOH
Initial Reporter CountryUS
PMA/510(K) Number
K190948
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)N
Reporter Type Manufacturer
Report Source Company Representative
Initial Reporter Occupation Other
Type of Report Initial
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Model NumberFA-0001
Device Catalogue NumberFGS-0002
Device Lot NumberN/A
Was Device Available for Evaluation? No
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer Not provided
Initial Report FDA Received Date08/21/2025
Was Device Evaluated by Manufacturer? (Y/N) No
Date Device Manufactured03/19/2025
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
Patient Sequence Number1
Outcome Attributed to Adverse Event Other;
Patient Age37 YR
Patient SexFemale
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