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Additional information: g3, h3, h6.Based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause for the reported failure can be attributed to user error due to failure.Check that all tubing clamps are open/ check the settings for flow and pressure/ check the tubing for pinches, kinks, or blockages/ check that the tubing seats correctly over the rollers/ verify use of high-flow cannulas.Ref: (b)(4).
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