|
Additional information: g3, h3, h6.Based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause of the reported failure can be attributed to user error of the device due to excessive force being used.Ref: dfu-0255-eo.Over squeezing the handles could result in a broken ¿shear pin¿.The ¿shear pin¿ is located within the handle assembly and is designed to safely fail before the failure of distal pins.A broken ¿shear pin¿ renders the device inoperable, and the ¿shear pin¿ is not user-replaceable.
|