| Model Number |
HM14C |
| Medical Device Problem Code |
Sharp Edges (4013)
|
| Health Effect - Clinical Code |
Unspecified Tissue Injury (4559)
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Based on the available information, this event is deemed to be a reportable malfunction.To date no additional information has been received.Should additional information become available, a follow-up report will be submitted.Fda registration number: reporting site: 1049092.Manufacturing site: 3005471919.
|
| |
|
Event or Problem Description
|
|
End user reports coude tips causing him bleeding have "a more pronounced hook" and feel rough compared to others.Consumer has been using this product for about 3 months when he first started cathing for retention from bph.He is aware of proper coude tip placement.He said about 4 times this has happened to him he estimates from various boxes over these few months.He only has the last box he had at least one in and was able to relay the lot #, see above.He said the problematic ones "have a more pronounced hook at the end", and that tip seems "more rough and not as polished" than others.He can even see this when he has taken a magnifying lens to it.He said these feel like they are scratching him, his urethra, particularly with insertion.He said he has blood with use of ones like this those 4 times he estimates.It would take about a day for it to dissipate without intervention and for it to no longer be seen in his urine.Not on blood thinners.He mentioned this had occurred on a checkup with his md but no interventions.He has discarded these with issue.No photo available.
|
| |
|
Additional Manufacturer Narrative
|
|
Investigation findings: sample inspection: - 13 retained samples from lot 25b00101 were visually and physically inspected.- no abnormalities found in tip shape or surface texture.- after immersion, tips felt smooth.Manufacturing process review: - operators were trained and qualified.- equipment operated normally with no deviations.Method: - work instructions were followed.- inspections were conducted regularly and met standards.Measurement: - in-process and factory-release inspections showed no defects.Root cause analysis: - surface roughness may be due to residual fibers from ordinary cotton swabs used to clean molds.- this could explain the gritty texture observed by the user.Corrective & preventive actions: ¿ update work instructions.¿ replace ordinary cotton swabs with lint-free purification swabs for mold cleaning.¿ completion date: (b)(6) 2025 investigation: ¿ no physical evidence (images or samples) was received from the customer.¿ the issue of over-bending is rare and not observed in retained samples.¿ the rough surface may be linked to mold cleaning practices.¿ the company will continue to monitor and follow up if more information is provided.This investigation will be closed.This issue will be monitored through the post market product monitoring review process, (b)(4).Fda registration number: reporting site: 1049092.Manufacturing site: 3005471919.
|
| |
|
Event or Problem Description
|
|
To date no additional patient or event details have been received.
|
| |
|
Search Alerts/Recalls
|