| Model Number |
16000 |
| Medical Device Problem Code |
Melted (1385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/08/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the charger got hot while charging, and the charger port melted with part of the charging cable.
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Additional Manufacturer Narrative
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The date of event is estimated.The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.During processing of this complaint, attempts were made to obtain complete event, patient, and device information.
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Additional Manufacturer Narrative
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The reported event of charger port issue was confirmed.As received, visual inspection showed the returned charger port was damaged.The cause of the event remains unknown.
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Search Alerts/Recalls
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