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A visual inspection, functional testing, dimensional analysis, and detailed analysis were performed on the returned device.The reported device contaminated at the user facility was confirmed.The reported patient effects could not be confirmed due to the operational context of the reported issues.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.Based on the reported information and the observations from the returned analysis, the investigation determined that the reported device contaminated at the user facility appears to be related to circumstances of the procedure.During analysis, a test wire would not pass the driveshaft crown section due to biological material accumulation.There was no damage or abnormalities identified that would have contributed to the material accumulation.Based on the results of the complaint investigation there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.Updated: h6 (codes 4755, 4118, 3233, and 11 no longer apply).
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