| Catalog Number |
20039E |
| Medical Device Problem Code |
Complete Blockage (1094)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/03/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Device evaluation: a 20039e product was not available for investigation of pr (b)(4); however, the customer confirmed that the complaint sample was from lot 24025614.The feedback provided by the customer states that, "unable to bolus." no further information was available to assist the investigation in this instance.The details of this feedback were forwarded to the manufacturing site for investigation, where a review of the production records for lot 24025614 did not identify any in-process testing failures or quality deviations which may have caused or contributed to a report of this nature.The root cause of the customer¿s experience could not be determined in this instance as no sample was received for investigation.Without a sample to examine it is not possible to determine whether a manufacturing defect could have caused or contributed to a report of this nature.In this instance, without the complaint sample to examine it has not been possible to conclusively link this feedback to a specific failure mode; however, a review of the customer feedback database indicates that this is a rare occurrence with a small number of similar reports against the 20039e product in the past 12 months.
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Event or Problem Description
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It was reported that the bd alaris smartsite extension set was occluded.The following information was provided by the initial reporter: unable to bolus.
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Additional Manufacturer Narrative
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Three 20039e samples were received for investigation; two samples were received in opened packaging from lot 24025614 and full of congealed blood, and one sample was from lot 24036131 with no residual fluid present.No connecting product was available to aid the investigation.The customer reported "unable to bolus".The returned samples were subjected to functional testing by priming and flushing using a 50ml bd plastipak syringe; of the two samples from lot 24025614, one sample flushed successfully with no restriction or occlusion of flow.The other sample remained occluded; however, this was likely due to the presence of coagulated blood throughout the infusion set.During testing of the sample from lot 24036131, the customer's experience was confirmed as a complete occlusion was observed.A closer inspection of the smartsite identified that the piston did not appear to be activated.The details of this feedback were forwarded to the manufacturing site for investigation.Following a small number of similar reports, bd has conducted an in-depth investigation to identify any potential contributing factors for occlusion at the smartsite of this nature.The investigation has determined that a potential contributor could be the result of an insufficient amount of fluorosilicone having been injected into the piston of the smartsite during the assembly process; fluorosilicone is used as a lubricant within the smartsite to ensure the consistent opening of the piston when the smartsite is activated, and an insufficient amount may cause a temporary occlusion.They confirmed that the incorrect amount of fluorosilicone was likely due to a fault within the assembly machine during manufacture of the affected smartsite.A review of the production records for lot 24036131 did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.Since the manufacture of the reported lot, the automatic assembly machine has been repaired to ensure the fluorosilicone is being correctly dispensed into each smartsite; furthermore, at the start of the assembly process the manufacturing operative will continue to measure whether a sufficient amount of fluorosilicone is being injected.The quality team at the manufacturing site has been informed of this report and will continue to monitor the incoming feedback and remain vigilant to issues of this nature during future production.A review of the customer feedback database indicates that this is a rare occurrence with a small number of similar reports against the 20039e set in the past 12 months.
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Event or Problem Description
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No additional information.
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Search Alerts/Recalls
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