| Model Number |
N/A |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/15/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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It was reported during inspection prior to surgery that the shim was identified to be missing the ball bearings.No adverse events were reported as a result of this malfunction.
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Additional Manufacturer Narrative
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(b)(4).G2 - report source - foreign: event occurred in canada the complainant has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections have been updated: b4; b5; d9; g3; h2; h3; h6; h11.Visual examination of the returned product identified signs of repeated use and one and/or both sets of the ball bearing components disassembled / missing from the instrument.Complaint can be confirmed through the returned product analysis.The device history record was reviewed and no discrepancies relevant to the reported event were found.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information at time of this report.
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Search Alerts/Recalls
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