| Model Number |
ORG-9100A |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/12/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported that this org displays a communication loss (comm loss) intermittently on the only 2 patients that were admitted.There was no patient injury reported.
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Additional Manufacturer Narrative
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The customer reported that this org displays a communication loss (comm loss) intermittently on the only 2 patients that were admitted.There was no patient injury reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Additional Manufacturer Narrative
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Details of complaint: the customer reported that this org displays a communication loss (comm loss) intermittently on the only 2 patients that were admitted.There was no patient injury reported.Investigation summary: the returned device was evaluated and the reported issue could not be duplicated.No device malfunction was identified.The following field(s) contain no information (ni), as attempts to obtain the information were made, but not provided: d10 attempt # 1: 09/04/2025 emailed the customer via microsoft outlook for all information in the ni list above: no reply was received.Attempt # 2: 09/07/2025 i called roger to ask for model and serial numbers of any devices the reported device was connected or related to.A message was left for roger to call me back with this information.Attempt # 3: 09/09/2025 i called roger to ask for model and serial numbers of any devices the reported device was connected or related to.A message was left for roger to call me back with this information.Additional information: b4 date of this report d9 is this device available for evaluation? g3 date received by manufacturer g6 type of report h2 if follow up, what type? h3 device evaluated by manufacturer? h11 additional manufacturer narrative.
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Event or Problem Description
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The customer reported that this org displays a communication loss (comm loss) intermittently on the only 2 patients that were admitted.There was no patient injury reported.
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Search Alerts/Recalls
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