| Catalog Number |
06656021190 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/17/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e411 rack serial number was (b)(6).The field service engineer performed preventive maintenance and performed estradiol dilution on a patient sample for troubleshooting.Qc and precision testing passed.The investigation was unable to determine a specific root cause.A general reagent issue was not found.
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Event or Problem Description
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There was an allegation of questionable elecsys estradiol iii assay results from the cobas e411 rack analyzer.The initial result was >3000 pg/ml with a data flag.The repeat result with a 1:10 dilution was 2322 pg/ml.The sample was repeated without a dilution, and the result was >3000 pg/ml with a data flag.The repeat result with a 1:10 dilution was 2268 pg/ml.The result with a manual 1:10 dilution that was tested on the instrument with no autodilution was 2884 pg/ml.The result with a 1:2 dilution was 2634 pg/ml.The result with a 1:5 dilution was 2614 pg/ml.The result of 2884 pg/ml was believed to be correct.
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Search Alerts/Recalls
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