| Model Number |
V2.0 |
| Medical Device Problem Code |
Power Problem (3010)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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The batteries on the device were replaced and tested.The device took a scan and updated the time but the scan was not uploaded to the cloud.The device is in progress of being updated.Upon testing of other devices with the same issue, a malfunction was identified that prevented the device from turning on when the batteries were low even though the required voltage to turn the device on was met.
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Event or Problem Description
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The patient reports that the device turns on and turns off after a few seconds despite changing batteries.The patient had no adverse event or reaction from this problem.
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Search Alerts/Recalls
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