| Model Number |
INGENIA ELITION X |
| Medical Device Problem Codes |
Sparking (2595); Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/25/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips has started an investigation; a follow up report will be submitted once the investigation has been completed.
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Event or Problem Description
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Philips received a report about broken busbar.During scanning a gradient error caused an interlock.Based on this evidence, the incident was reported.It was found that the busbar of z axis was burned and broken.No harm was reported related to this incident.Based on this evidence it was decided to report this incident.
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Additional Manufacturer Narrative
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Based on the on the investigation performed, the cause found related to failure of busbar on wb30s system.The smoke detector was activated which led to the system halting its scanning operation.The system's built-in mitigation measures functioned as intended by initiating a shutdown in response to the failure.This preventive action effectively stopped the malfunction from escalating into a safety issue.The risk of fire/smoke in examination or technical room caused by compromised electrical contact in current carrying part of the gradient chain, is identified in the risk management matrix as hazard gr.15.In this case there is no reported that the patient or operator suffered an injury.The defective busbar was replaced at site and the system was back in use.
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Search Alerts/Recalls
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