| Model Number |
M312 |
| Medical Device Problem Code |
Premature Discharge of Battery (1057)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/03/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that a newly delivered insertable cardiac monitor (icm) device was reported to have been handed to the representative two days prior.During initial interrogation, the device unexpectedly displayed an end of service (eos) status, despite not being implanted.Technical services recommended against implantation and instructed that the device be returned for analysis, as the cause of the premature eos is currently unknown.The icm was never implanted, and no patient was involved.
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Additional Manufacturer Narrative
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This supplemental 01 - updated the results of the device evaluation: this insertable cardiac monitor (icm) device was thoroughly inspected and analyzed upon receipt at our post market quality assurance laboratory.Visual examination of the device identified anomalies.Visual inspection revealed no anomalies.Security keys were scrubbed, and a memory dump was performed.Battery diagnostics indicated an end-of-service condition due to intermittent voltage readings below the threshold, confirming the reported failure.Returned product testing verified normal operation of all device functions, and the unit passed.Analysis of device data found low rf voltage measurement below threshold triggering eos.The cause was not determined.A review of the device history record (dhr) was performed.The review of the dhr identified that there were no process related non-conformances, scrap, or rework performed during the production that could explain the event.The reviews ensure each device meets specification prior to release for use.There is no indication the device manufacturing process contributed to the reported complaint.A risk review was completed and confirmed that the event of premature discharge of battery was defined in the risk documentation.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Review of labeling determined that the complaint situation was listed in the manual.There was no indication in the complaint that the product was not used in accordance to labeling.The manual was unlikely to be the cause of the reported complaint; translation, wording, or graphics does not require further review.Based on a thorough analysis of the returned device and review of the reported complaint, boston scientific has assigned an investigation conclusion code of cause linked to device but unable to trace more specifically.
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Event or Problem Description
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It was reported that a newly delivered insertable cardiac monitor (icm) device was reported to have been handed to the representative two days prior.During initial interrogation, the device unexpectedly displayed an end of service (eos) status, despite not being implanted.Technical services recommended against implantation and instructed that the device be returned for analysis, as the cause of the premature eos is currently unknown.The icm was never implanted, and no patient was involved.
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Search Alerts/Recalls
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