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It was reported that the patient underwent an abdominal surgery in (b)(6) 2025.Surgeon used robotics and closed with insorb staples.Staples began to expel from body and the surgeon removed 5-6 staples from naval incision in office on (b)(6) 2025.Empiric antibiotic treatment administered.1216677-2025-00039, 2030 insorb, (b)(4).
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Updated: b4, g3, g6, h2, h3, h6, h11.Distribution history: the complaint product was manufactured at csi.Manufacturing record review: a review of the device history record could not be performed because the lot/serial number was not provided.However, it should be noted at the time of manufacture records from each lot are thoroughly reviewed to ensure that products are released meeting all coopersurgical quality release specifications.Should the complaint product lot/serial number be provided going forward, the device history record will be reviewed, and this complaint amended accordingly.Historical complaint review: a review of the 2-year complaint history didn't show similar reported complaint conditions were the umbilical closure was involved.Product receipt: the complaint product has not been returned to csi.Visual evaluation: evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Photos were received from the customer showing the protruding staples placed in the wound in the umbilical closure.Functional evaluation: evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Any relevent customer or clinical information: medical affairs was consulted about the issue.Root cause: the ifu states that the insorb stapler should not be used on scar tissue if an effective tissue capture cannot be achieved.Also, the umbilicus, being composed of scar tissue and often exhibiting increased thickness, presents a challenge for effective tissue capture.Additionally, the anatomical curvature of the umbilicus may complicate the ability to ensure proper alignment and coverage of the blue indicator triangles, which are essential for confirming adequate tissue engagement and coverage during staple placement.Furthermore, the curved nature of the umbilicus may result in staple placement intervals less than the recommended 7 mm, potentially increasing the risk of interference from previously placed staples.Based on the information within our ifu and the input from medical affairs, the complaint condition is attributed to an error in use.Corrective action: no corrective action is necessary, the complaint condition is confirmed, however after further investigation the issue was ruled not to be a manufacturing issue.
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