| Model Number |
INGENIA ELITION X |
| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/22/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips has started an investigation, a follow up report will be submitted once the investigation has been completed.
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Event or Problem Description
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Philips received a report about burn marks on axis z of gradient coil.During scan, an user message displayed smoke detector alarm.Upon opening the rear cover, a visual inspection revealed burn marks on the axis z busbar connected to the gradient coil.No harm was reported related to this incident.Based on this evidence it was decided to report this incident.
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Additional Manufacturer Narrative
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24-sept-2025 (b)(6) (complaint handling and vigilance reporting specialist) initial emdr report for the same issue, same system, same srn and same event date is submitted with (b)(6).The follow up report will be supported under (b)(6).
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Additional Manufacturer Narrative
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Initial emdr report for the same issue, same system, same srn and same event date is submitted with mfr report number: 3003768277-2025-010431.The follow up report submitted on 28-nov-2025, under mfr report number: 3003768277-2025-010431 (follow up: # 001).
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Search Alerts/Recalls
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