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The cobas c 503 analytical unit serial number is (b)(6).Reagent issues were excluded as there were no further issues, and the correct repeat result was performed with the same reagent.The system was confirmed to be well adjusted and running within specifications.It was noted that the lab's humidity is significantly lower than specifications.It was also noted that the lab proactively pierces several of their calibration packs and may not use all of them.In the cone of the standy packs, the residual reagent dries out, and those sporadically pick up concentrates, causing higher reactions and results.The investigation determined that the root cause was consistent with the environmental conditions of the lab, along with lab-specific use of the calibration packs.
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