MAUDE Adverse Event Report: DENTSPLY LLC 30K CAV.THINSERT-FG,PACKED; SCALER, ULTRASONIC

Catalog Number	82009
Medical Device Problem Code	No Flow (2991)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
There has been a previous report received where lack of water flow has caused an overheating insert.Since an overheating insert could necessitate medical/surgical intervention to preclude permanent damage to a body structure or permanent impairment of a body function, this malfunction would be likely to cause/contribute to a serious injury should it recur.As such, this event meets the criteria for reportability per 21 cfr part 803.The device is available for evaluation, though has not been returned as of this report.Evaluation results will be submitted as they become available.
Event or Problem Description
In this event it is reported that a 30k cav.Thinsert-fg,packed is alleged the insert has no water flow.No injury.
Additional Manufacturer Narrative
Insert received has a different manufacture date and different tip lot number than the insert in the case.Return qty (b)(4), 30k thinsert fg-73, 00131734, bul per manufacture date.Test method / gp005-wi02.Inductance: gauge id# 5349 due: 12/31/2026, result 3.14.Meets spec, does not meet spec, n/a.Tip condition: - meets spec, does not meet spec, n/a.Stack condition, meets spec, does not meet spec, n/a.Tested on: g130 gage id# 9626-2, due date: 03/31/26, set pressure: 35 psi.Water flow: output rate: 35 psi - meets spec, does not meet spec, n/a.Spray: - meets spec, does not meet spec, n/a.Water leak: hp sealing ring, proximal ring, distal ring, seam leak, n/a.Vibration: - meets spec, does not meet spec, n/a.Grip condition: meet, does not meet spec, n/a.Other visual observation: insert is good, no fault found.Insert was tested on a digital thermometer i.D.#6116a.Due date:09/30/2026.The temperature was 79.2 °f, no fault found with temperature.The specifications state the temperature is not to exceed 118.4°f.(per (b)(4)) alleged event: confirmed, not confirmed.

• Brand Name: 30K CAV.THINSERT-FG,PACKED
• Common Device Name: SCALER, ULTRASONIC
• Manufacturer (Section D): DENTSPLY LLC; 1301 smile way; york PA 17404
• Manufacturer (Section G): DENTSPLY LLC; 1301 smile way; york PA 17404
• Manufacturer Contact: dan eagar ; 221 west philadelphia st.; york, PA 17401 ; 7178457511
• MDR Report Key: 23097078
• Report Number: 2424472-2025-00254
• Device Sequence Number: 9226312
• Product Code: ELC
• UDI-Device Identifier: D003820091
• UDI-Public: D003820091
• Combination Product (Y/N): N
• Initial Reporter State: FL
• Initial Reporter Country: US
• PMA/510(K) Number: K052334
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Health Professional
• Initial Reporter Occupation: Dentist
• Type of Report: Initial,Followup
• Report Date (Section B): 12/18/2025

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: 82009
• Device Lot Number: 24044/65
• Is the Reporter a Health Professional?: Yes
• Distributor Facility Aware Date: 09/17/2025
• Type of Report(Section G): Follow-Up
• Initial Date Received by Manufacturer: 09/17/2025
• Supplement Date Received by Manufacturer: Not provided
• Initial Report FDA Received Date: 09/19/2025
• Supplement Report FDA Received Date: 12/18/2025
• Was Device Evaluated by Manufacturer? (Y/N): Device Not Returned to Manufacturer
• Usage of Device: A
• Patient Sequence Number: 1
• Patient Sex: Unknown