MAUDE Adverse Event Report: SALTER LABS N/A; OXYGEN TUBING (GREEN) WITH 2 STANDARD CONNECTORS (6 MM), 25' (7.6 M)

Model Number	2025G-25
Medical Device Problem Code	Obstruction of Flow (2423)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	08/20/2025
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
The product involved in the report has not been returned.A review of the device history record is in-progress all information reasonably known as of 19 sept 2025 has been included in the health authority report.Should additional information be obtained a follow-up health authority report will be provided.The information provided by airlife.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to airlife.Airlife has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the airlife complaint database and is identified as complaint - (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that a airlife product is defective or causes serious injury.
Event or Problem Description
It was reported: tubing is too soft and pinching off at the concentrator; the issue caused back flow of oxygen to the concentrator, causing alarms and lack of oxygen flow to the patient.A non-serious (unspecified) injury was reported.
Event or Problem Description
It was reported: tubing is too soft and pinching off at the concentrator; the issue caused back flow of oxygen to the concentrator, causing alarms and lack of oxygen flow to the patient.A non-serious (unspecified) injury was reported.
Additional Manufacturer Narrative
The product involved in the report has not been returned.A review of the device history record is in-progress.All information reasonably known as of 19 sept 2025 has been included in the health authority report.Should additional information be obtained a follow-up health authority report will be provided.The information provided by airlife.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to airlife.Airlife has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the airlife complaint database and is identified as complaint - (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that a airlife product is defective or causes serious injury.The complaint of "pinching off at the concentrator" regarding parts 2025g-25-25 and 2050g-50-20 was confirmed.The root cause was not determined, however 3-channel tubing is designed to resist kink and allow oxygen flow even when bent/kinked per iso13544 standards.A risk assessment was performed, and the ultimate risk was determined to be low which does not require escalation to the capa review board.There have been 2/3 other complaints regarding the same part and a similar issue within the 24 months preceding this reported event.A resolution letter was sent to the customer.Complaints will continue to be monitored for possible trends.

• Brand Name: N/A
• Common Device Name: OXYGEN TUBING (GREEN) WITH 2 STANDARD CONNECTORS (6 MM), 25' (7.6 M)
• Manufacturer (Section D): SALTER LABS; 30 spur drive; el paso TX 79906
• Manufacturer (Section G): SALTER LABS DE MEXICO DE S.A. DE C.V.; blvd. independencia #2167 parq; ind. las ameri - hor sur cd ju; chihuahua mexico, mexico 32596 ; MX 32596
• Manufacturer Contact: melissa brickley ; 2710 northridge dr nw suite a; grand rapids, MI 49544 ; 6162598415
• MDR Report Key: 23103389
• Report Number: 3004748541-2025-00064
• Device Sequence Number: 18603791
• Product Code: BYX
• UDI-Device Identifier: 00607411200649
• UDI-Public: (01)00607411200649(10)552587
• Combination Product (Y/N): N
• Initial Reporter State: FL
• Initial Reporter Country: US
• PMA/510(K) Number: N/A
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Health Professional,User Facility,Company Representative,Distributor
• Initial Reporter Occupation: Nurse
• Type of Report: Initial,Followup
• Report Date (Section B): 12/22/2025

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: 2025G-25
• Device Catalogue Number: 2025G-25
• Device Lot Number: 552587
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: Yes
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 08/20/2025
• Supplement Date Received by Manufacturer: 08/20/2025
• Initial Report FDA Received Date: 09/20/2025
• Supplement Report FDA Received Date: 01/08/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Initial
• Patient Sequence Number: 1
• Concomitant Medical Products and Therapy/Usage Dates: 2050G-50-20 OXYGEN TUBING (GREEN) WITH 2 STANDARD.; 2050G-50-20 OXYGEN TUBING (GREEN) WITH 2 STANDARD.
• Outcome Attributed to Adverse Event: Other
• Patient Sex: Unknown