| Catalog Number |
63612 |
| Medical Device Problem Code |
Wrong Label (4073)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/18/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that they had an incident where a customer had received a 63612 inside a box labelled 73612, their customer service team had said the product they used to get was in a blue box.This was in a green box, and it says 73612 on the box and the intermittent catheters but the packets contain something very different.
|
| |
|
Additional Manufacturer Narrative
|
|
The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
|
| |
|
Additional Manufacturer Narrative
|
|
The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.A labeling review is not required because labeling could not have prevented the reported issue.A dhr could not be performed since no lot number was provided.No additional actions can be taken at this time.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
|
| |
|
Event or Problem Description
|
|
It was reported that they had an incident where a customer had received a 63612 inside a box labeled 73612, their customer service team had said the product they used to get was in a blue box.This was in a green box, and it says 73612 on the box and the intermittent catheters but the packets contain something very different.
|
| |
|
Search Alerts/Recalls
|